Not satisfied with your purchase? Our hassle-free return process ensures a smooth experience.
To be eligible for a return, your item must be:
Items must be in original condition
Include all tags and packaging
From the delivery date
Order number or receipt
Sign in to your account and select items to return
Pack items securely in original or similar packaging
Use our prepaid label to ship your return
Refund issued to original payment method
Yes, you can exchange an item for a different size, subject to availability. Exchanges must be requested within the return period and the item must be in its original, unused condition with all packaging intact. Contact our support team with your order number and the size you want. Once the exchange is approved, we will guide you on how to return the original item and receive the new size. Shipping costs for exchanges may apply depending on the reason for the exchange..
Once we receive and approve your returned item, the refund process typically takes 3–7 business days depending on your payment method. Refunds to credit/debit cards or online payment gateways may take a few additional days for the bank to process. Pay-on-Delivery refunds are processed immediately after verification. You will receive a confirmation email or message once your refund is completed. We strive to make the process as fast and smooth as possible..
We strive to ensure every order is accurate and in perfect condition. However, if you receive a damaged or incorrect item: Contact our support team immediately with your order number and photos of the item. Our team will review your case and provide instructions for a replacement or refund. We will cover the shipping cost for returns of damaged or incorrect items. Please report any issues within 7 days of receiving your order to ensure a smooth resolution..
Yes, we offer refunds and returns on eligible items. If you are not satisfied with your purchase, you can request a return within our allowed return period. To qualify for a return or refund: The item must be in its original condition. The item must not be used, damaged, or altered. All original packaging and accessories must be included. You must provide proof of purchase. Once we receive and inspect the returned item, your refund or replacement will be processed. If you need help with a return, simply contact our support team and we’ll assist you..
Sign in to your account to initiate the return process
